Solved: Re: Watch Upgrade

Corvette · ‎08-04-2024

Just signed into my app and it's showing that's I can upgrade my samsung watch now. Just checking is this classed as an upgrade? I thought upgrades only applied to phones. Wouldn't mind getting a new watch but not sure if it's an issue on my account.

Many thanks 😊

MI5 · ‎08-04-2024

@Corvette

You can upgrade any device on your account when you have reached it's minimum term or paid it off.

This applies to phones, laptops, tablets, watches etc or anything with a device plan.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

jonsie · ‎08-04-2024

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you

See links below

Or you can call them from 8am to 8pm on 0808 002 0202 or 0800 081 0255

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎08-04-2024

@Corvette

You can upgrade any device on your account when you have reached it's minimum term or paid it off.

This applies to phones, laptops, tablets, watches etc or anything with a device plan.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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