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Level 1: Joiner
Posts: 1
Registered: ‎14-01-2021

Wat the hell!!

Iv tried cancelling my contract in AUGUST but hav been billed every month since then iv called n called to get a refund but hav failed the security so cannot be told anything at all..I was told to come here n discuss this issue but am blocked at every turn..02 one me hundreds now n I can’t get through to anyone at all to help me! I’m a terminal patient with a serious heart condition n do not need this!! I desperately need sumone to help me n NOT tell me to sign into my 02 or call customer services!! Aaaggghhhhhh!!!
Posts: 117,582
Topics: 576
Solutions: 16,515
Registered: ‎04-04-2012

Re: Wat the hell!!

@O2Thomas ?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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O2 Support
Posts: 47
Registered: ‎06-07-2020

Re: Wat the hell!!

Thanks for the tag @MI5 

Sorry to hear about that @Angelika111  I will Private message you now and see what I can do