on 29-05-2018 22:43
How do I request a new SIM card so I can have a different number
Solved! Go to Solution.
on 29-05-2018 22:47
on 29-05-2018 22:47
Hi @Fooledagain you can request one free change of number from o2 or you can order a free sim online or pop into your local o2 shop & they will sort you out
on 29-05-2018 22:46
on 29-05-2018 22:46
@Fooledagain You need to call customer service in the morning. You're allowed one free number change.
on 29-05-2018 22:47
on 29-05-2018 22:47
Hi @Fooledagain you can request one free change of number from o2 or you can order a free sim online or pop into your local o2 shop & they will sort you out
on 29-05-2018 22:56
on 29-05-2018 22:56
Customer service can change your number without the need to change sim card. They can just change it on the system and you will be without service for up to an hour. Call them, don't use chat.
on 31-05-2018 18:19
Hi @Fooledagain how are you getting on with this? Please do let us know if you manage to do the number change ok or if you get stuck with anything and need additional advice?