Want to talk to someone

[Bag]

I have been trying to pay my phone bill for days now an can’t talk to anybody is there an issue with 02 customer service 

[Bambino · Accepted solution]

@Bag 

You need to speak to the Payment Management Team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best chance of getting through is calling at 8 am

Or you can try reaching O2 via social media and see what help they can offer:

Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)