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Want to leave O2

CCanham
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Been due an upgrade for about a year and been calling since sept for one, been promised call back after call back many times since and STILL not got one, just want to leave now. Has anyone bitten the bullet and left o2 after almost 20 years???
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Cleoriff
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@CCanham 

You won't get a call back. O2 staff are extremely thin on the ground due to Covid.

If you are eligible to upgrade it will show in MyO2 http://www.o2.co.uk/myo2

You can then go to the shop https://www.o2.co.uk/shop and choose the device you want. There's a winter sale on currently.

Remember though, you must choose UPGRADE otherwise you will end up with two contracts.

Hope that helps and welcome to the forum...Welcome

Veritas Numquam Perit

Girl in a jacket

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CCanham
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Can’t seem to edit this but these promised call backs have been after agreeing a certain deal, they seemed so excited to close the deal and so promised to call me back to close it many times, just feel like going elsewhere but don’t know who to
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liggerz87
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You could try upgrade online if you wanted to through myo2 to leave you can write to o2 or call them to leave
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Cleoriff
  • 122366 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

@CCanham 

You won't get a call back. O2 staff are extremely thin on the ground due to Covid.

If you are eligible to upgrade it will show in MyO2 http://www.o2.co.uk/myo2

You can then go to the shop https://www.o2.co.uk/shop and choose the device you want. There's a winter sale on currently.

Remember though, you must choose UPGRADE otherwise you will end up with two contracts.

Hope that helps and welcome to the forum...Welcome

Veritas Numquam Perit

Girl in a jacket
Message 4 of 4
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