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on 20-08-2023 21:28
Hi Dears Friends,
I hope you are all going well and are enjoying life.
i moved from France to UK several months ago. I still have my french sim in my bitten fruit phone. But now I feel the need to get a British phone number.
So I need an eSIM in order to keep only 1 phone and with both numbers.
I’m trying to order online but don’t find any option to choose eSIM instead of the old dinosaure nano SIM 😁.
Could you please help me ? Maybe I’m missing something…
Thanks to all.
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on 20-08-2023 22:11
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on 20-08-2023 22:11
No it won't be available immediately but will be as soon as your MyO2 is set up.
You will still need to order the plastic sim to kick off the process.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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20-08-2023 21:32 - edited 20-08-2023 21:34
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20-08-2023 21:32 - edited 20-08-2023 21:34
When you join O2 now you will be on the new billing system which will give you the option to get an esim in your MyO2, so go ahead and place your order then go to your MyO2 once setup to scan the esim code.
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on 20-08-2023 21:37
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on 20-08-2023 21:37
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on 20-08-2023 22:11
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on 20-08-2023 22:11
No it won't be available immediately but will be as soon as your MyO2 is set up.
You will still need to order the plastic sim to kick off the process.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 20-08-2023 22:21
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on 20-08-2023 22:21
Oh ok !
I really appreciate your help ☺️
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on 20-08-2023 22:25
You're welcome @OOPS
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on 21-08-2023 09:32
According to the shop you do not need a Sim it’s in your phone already. You just need to set it up with your account. Don’t need a Sim but you still have to pay for an eSIM. I think it’s about £8 per month. I hope this helps
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on 21-08-2023 09:41
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on 21-08-2023 09:41
@stevenappleford wrote:According to the shop you do not need a Sim it’s in your phone already. You just need to set it up with your account. Don’t need a Sim but you still have to pay for an eSIM. I think it’s about £8 per month. I hope this helps
You have to activate the esim hence needing the pack from O2, which, as I said is available to 360 customers in their MyO2.
Otherwise a pack is needed from O2.
Cost depends on the tariff you choose.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 21-08-2023 10:22
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on 21-08-2023 10:22
The last SIM swap I did to eSIM using 360 didn't get an QR code. It downloaded straight to the phone!

