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Want to change my pre-paid account into post paid and receive monthly bill to my address

SimonSef
Level 1: Joiner
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How can I:
1) Change my pre-paid account into a postpaid one?
2) Receive monthly bill to my address?
Thank you

Message 1 of 13
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jonsie
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Sim cards and bills would only be sent to a registered uk address

Message 11 of 13
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MI5
Level 94: Supreme
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@SimonSef wrote:

I want to do it online (either on Web or Mobile application)


By way of explanation, a change of billing system and credit checks are required, hence the need to call, but you'll still be using the wrong sim card unles someone can forward it on to you from your home address.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 12 of 13
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SimonSef
Level 1: Joiner
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Registered:

Please can you advise on how can I do the following on the web or mobile application as I am not in the UK currently:

1) Change my prepaid account to postpaid without a new sim card?
2) Receive monthly bills to my address in the UK?

Message 13 of 13
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