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Want to cancel my insurance

Rach89
Level 1: Joiner
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Want to cancel my £7.50 a month insurance. How you supposed to go about it when you phone up and they cut the phone off
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MI5
Level 94: Supreme
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@Rach89 

You have to call customer service Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 6
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Rach89
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Yes and I have tried that twice and I’m getting cut off every time
Message 3 of 6
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Cleoriff
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@Rach89 

Try ANY number in the guide posted by @MI5 . Press ANY option (even fraud)

Someone will answer and they will deal with your query

Veritas Numquam Perit

Girl in a jacket
Message 4 of 6
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Rach89
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That’s no help either 🙁
Message 5 of 6
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Cleoriff
Level 94: Supreme
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You just have to keep trying @Rach89 

There are at least 6 numbers in that list you could call. Try them all

Guide: Coronavirus Community Help and Support 

Veritas Numquam Perit

Girl in a jacket
Message 6 of 6
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