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Waiting for a unlocking number

Gillybean66
Level 1: Joiner
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So I know my contracts finished so I can leave o2

Got another network sim but my phone says its locked with the new sim

Asked for the unlocking number since last week

Gone through multiple ways  and still jo joy

Thought it was meant to be easy

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MI5
Level 94: Supreme
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@Gillybean66 

Guide to unlocking here Guide: Unlocking an O2 phone to use a different SIM card 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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pgn
Level 62: Glorious
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Not sure I understand your message fully, @Gillybean66, but your contract will not end automatically until you tell O2 - you revert to a rolling monthly service - info here: Guide: Cancelling Your Contract (you are at end of contract, so o2 will refund what you have not used if your contract date lapsed before today (as you are billed a month in advance)).

Come back if this makes no sense - and do not cancel your direct debit until O2 have zeroed out any last credit or bill.

Good luck!

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MI5
Level 94: Supreme
  • 127029 Posts
  • 614 Topics
  • 21917 Solutions
Registered:

@Gillybean66 

Guide to unlocking here Guide: Unlocking an O2 phone to use a different SIM card 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 3 of 3
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