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Waiting for a email or txt about a new phone

Anonymous
Not applicable
How long does it for o2 to get back touch about a delivery of a new phone and next day delivery
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MI5
Level 94: Supreme
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You get a dispatch email when the phone leaves O2, but until you get this it means it's not on it's way to you.
Usually means the phone is out of stock in all honesty.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 144319 Posts
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Registered:
You get a dispatch email when the phone leaves O2, but until you get this it means it's not on it's way to you.
Usually means the phone is out of stock in all honesty.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 3
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jonsie
Level 94: Supreme
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If you have had the terms and clicked on the links to accept them meaning you have successfully got the contract you won't receive anything else until the phone has been despatched. That could be next day or an unknown time scale if the phone is out of stock despite what the website says. 

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