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Waiting for a decision on a contract

Diana88
Level 1: Joiner
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Hello yesterday morning I applied for a contract and phone . I paid the upfront fee for the device, and they told me i have to wait 24h for the decision. I didn’t receive anything. Suggestions? Thank you

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MI5
Level 94: Supreme
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@Diana88 

Contact numbers here Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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