WIFI Calling?

[Anonymous]

Anyone have any info as to when other devices apart from iPhone 7/7 Plus will be activated for wifi calling? Cheers.

[MI5]

It is already.
You just need to force a carrier update and enable it in settings then go to your MyO2 and turn it on in there.

[Anonymous]

Yes, I got the carrier update and see the switch but get a 'cannot activate' error when I try and slide it on, directing me to a web page which mentions 6s and newer. This is true for both 4G and wifi calling

[evantkh]

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@Anonymous wrote:

Yes, I got the carrier update and see the switch but get a 'cannot activate' error when I try and slide it on, directing me to a web page which mentions 6s and newer. This is true for both 4G and wifi calling

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@Anonymous

Have you activated it in your account on My O2?

[MI5]

Go to your MyO2 and turn it on in there.

[Anonymous]

I'm a business customer. Is that possible with business? I can;t see how to do it

[Anonymous]

Ah, I see you said 'enable it in settings' before doing sthng else in MyO2. That's my problem - I can;t enable it in my phone settings and O2 say the iPhone 6 isn't supported

[MI5]

The 6 is supported as my wifi has it on her 6 but normal consumer account not business.
I'd call customer service on 8002 to ask.

[evantkh]

@Anonymous

I think you can just request to have VoLTE turned on in your account and it should be active in your account.

[evantkh]

@Anonymous

I would not say iPhone 6 is supported but it works as @MI5 says. That would mean you can't phone O2 when something went wrong on an unsupported device.

[Anonymous]

Thanks - I phoned 8002 as suggested, told the operator I had a 6S and he activated it on my account. 24 hours later all fine. thanks for all your help!