Sounds like there is a problem with one of the microphones.
Is there an option in settings to check inputs @Zenajebb ?
If not you would need to arrange for a repair.
What phone have you got and how long have you had it?
Experience shows that dealing with the manufacturer can be quicker/easier.
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
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