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Volt benefits not showing in my 02

Graeme_r
Level 1: Joiner
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I signed up to Volt on the O2 App yesterday & I am also with Virgin Media for broadband.  I have received a speed boost from VM but my monthly data allowance has not changed in the O2 app contrary to expectation. When I try and sign up again it says I am already receiving Volt Benefits or am not eligible.  Has anyone who signed up for volt had confirmation in their "My O2" that their volt benefits have been applied?

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RafaC
Community Manager
Community Manager
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Hello @Graeme_r  we have a main thread for community members to discuss any issues or questions related to Volt. Please use this topic for your query and check out the existing information already posted as it may answer your query. You can find the topic here.

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