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Volt and Disney Plus

Alison2222
Level 1: Joiner
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I recently. Purchased the new Samsung s22 ultra and was told this would come with a year of Disney plus but instead it's only been activated for three months, how do I go about having this amended to show a year instead of three months?

 

I also have both virgin media TV and broadband as well as three mobile contracts with o2. All of these are registered to the same address and in my name however when I try to activate it on my o2 there's an endless loop of information but it doesn't let me access it anywhere or enter my details. I've been trying to do this for months and it doesn't work. Can someone please help?

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MI5
Level 94: Supreme
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@Alison2222 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143438 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

@Alison2222 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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madasaf1sh
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@Alison2222 

Disney Plus with the S22 is through Samsung and not o2,  


Link to claim is her https://www.samsung.com/uk/boost/disneyplus/ 

 

And follow the instructions, you CAN NOT Stack offers, so you cant have the o2 offer and the Samsung Offer


See the master thread here Volt Megaguide  

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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