22-05-2018 20:33 - edited 22-05-2018 20:35
Probably because the don't add the correct iData bolt on to your account when they transfer your contract.
iData is required for VVM to work.
Call 202 or try live chat and ask them to add iData to your account http://www.o2.co.uk/contactus
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
on 23-05-2018 09:01
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!
If you'd like to take part, why not register?