Voicemail

[Ludvig]

how do I turn voicemail off tried ringing 1760 that does not work thx

[Bambino]

@Ludvig If nothing in this link works you'll have to call customer service: 

https://community.o2.co.uk/t5/How-to-Guides/All-you-need-to-know-about-O2-Voicemail-901/ba-p/547712

Guide: Coronavirus Community Help and Support 

[Anonymous]

Hi, Ludvig,

Is it for an iPhone? If so, try 176002, that should work. If it doesn't, give customer services a call on 0800 587 4005 and they will be able to help.

[gmarkj]

Do you have WiFi calling enabled as that would stop the 1760 code working...

[Ludvig]

OK,they not answering coz of covid but thanks all

[Ludvig]

No galaxy s10, 02 not answering due to covid but thanks all

[Ludvig]

They said ring 1570,did not work,then said 1760 did not work.then said 901,no option to switch off so none the wiser! Shouldn't be this hard surely! Simple when I was with EE. F.Y.I GUYS

[gmarkj]

Do you have wifi calling enabled on your account?
You would need to get o2 to turn it off.
The 1760 number will then work...

[Ludvig]

they not answering calls except emergency which I understand but still can't turn the damn thing off

[MI5]

@Ludvig 

Call ##002# to cancel all active call diverts including voicemail.