Voicemail - rejected call

RichG10 · ‎14-02-2013

I have an iPhone Xs.

If I ignore a call it correctly gets sent to voicemail.

However if I click on "decline" when I receive a call, the caller gets a user busy message and gets hung up. Shouldn't the call be diverted to voicemail if click on reject?

How can I get calls directed to voicemail when I click on reject?

Thanks

MI5 · ‎04-04-2012

@RichG10

You'll need to set a divert to voicemail for calls you cancel.

https://community.o2.co.uk/t5/How-to-Guides/All-you-need-to-know-about-O2-Voicemail-901/ba-p/547712

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

EmilieT · ‎18-04-2018

Hey @RichG10, I hope the info above will help you setup calls and voicemails just as you'd like on your iPhone Xs, but if you need any further help please do let us know

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Voicemail - rejected call

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