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Voicemail - rejected call
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on 09-08-2019 14:43
I have an iPhone Xs.
If I ignore a call it correctly gets sent to voicemail.
However if I click on "decline" when I receive a call, the caller gets a user busy message and gets hung up. Shouldn't the call be diverted to voicemail if click on reject?
How can I get calls directed to voicemail when I click on reject?
Thanks
Solved! Go to Solution.

Re: Voicemail - rejected call
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on 09-08-2019 16:50
You'll need to set a divert to voicemail for calls you cancel.
https://community.o2.co.uk/t5/How-to-Guides/All-you-need-to-know-about-O2-Voicemail-901/ba-p/547712
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)



Re: Voicemail - rejected call
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on 13-08-2019 16:13
Hey @RichG10, I hope the info above will help you setup calls and voicemails just as you'd like on your iPhone Xs, but if you need any further help please do let us know
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