Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

Pay Monthly

Reply
Level 1: Joiner
Posts: 48
Registered: ‎09-05-2013
Accepted Solution

Voicemail question

Hi, I'm trying to call someone but all I keep getting is someone telling me to  press 1 to send a text to let the person know you tried to call as they are currently unavailable. Not had this before, does anyone know what service it is. Thanks

Anonymous
Posts: 0

Re: Voicemail question

Good morning @skyerayleigh and welcome to the community.

Some networks offer a facility whereby if the person you are calling is out of signal or their phone is switched off, you have the option of that network sending the person a text to say you have called. It is a free service. Once that person is back in signal or turns the phone back on the text will alert them to your call attempt. They can then choose to call you back or text you.
Posts: 98,566
Topics: 763
Registered: ‎14-01-2013

Re: Voicemail question

Just noticed the duplicate thread Nick......I see you have flagged it. (I was about to reply on that one) Smiley Wink

*The Game Is On*

Most-Helpful-MemberFriendliest-MemberMost-Useful-GuideBest-Feedbacker
Posts: 115,430
Topics: 571
Solutions: 15,797
Registered: ‎04-04-2012

Re: Voicemail question

T Mobile....?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Anonymous
Posts: 0

Re: Voicemail question


@MI5 wrote:
T Mobile....?

EE and Vodafone do it automatically whenever you get a call and the handset is off, without the caller requesting it.

Level 1: Joiner
Posts: 48
Registered: ‎09-05-2013

Re: Voicemail question

Thank you