cancel
Showing results for 
Search instead for 
Did you mean: 

Voicemail & hotspot not working

Tee87
Level 1: Joiner
  • 6 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Since updating my account to monthly sim only, my voicemail and personal hotspot have both stopped working.

My connection is also very poor - often I’m unable to stream videos from my phone.
Message 1 of 12
1,683 Views
11 REPLIES 11

Tee87
Level 1: Joiner
  • 6 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Thank you for your help - I’ll try again in the morning.
Message 11 of 12
267 Views

gmarkj
Level 67: Unsung hero
  • 12939 Posts
  • 95 Topics
  • 1174 Solutions
Registered:
idata is a setting that tells o2's system you are using an apple device and to treat it accordingly.
if not set then some functions won't work properly.
unfortunately we see it a lot.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 12 of 12
264 Views