Voicemail alerts

[Anonymous]

This might be a silly question but how do I know when I've got a voicemail?! On Vodafone my phone used to ring if someone left a message but I can't work out if this is possible on O2.

I've been playing around with the settings but all I get is the red dot for the missed call, nothing to show there's a message.

Thanks in advance

[MI5 · Accepted solution]

You will get a notification sound (like a text message) and an o_o symbol to remind you.
You may prefer to be notified by text, if so see guide here http://community.o2.co.uk/t5/Other-Products-Services/All-you-need-to-know-about-O2-Voicemail-901/td-...

[Anonymous]

Hmmm, very strange, I didn't get anything like that. It only came to light when my mother informed me she'd left a message - she probably now thinks I'm ignoring her. As if....

I'll have another look at the settings - thanks

[Anonymous]

I've managed to set it up now - I didn't realise I had to have mobile data turned on to get a notification. Not sure I like that but hey ho, I'm sure I'll get used to it!

Thanks for your help

[MI5]

Yes, you do with an iPhone

[perksie]

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@MI5 wrote:
Yes, you do with an iPhone

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Seriously?

[MI5]

If on iData its required for VVM.

[jonsie]

For VVM you need data but for ordinary 901 you shouldn't need data switched on. There should be an alert notification.

[Anonymous]

Thanks for your replies. I went in to the O2 shop today to ask them to take a look at the settings but was told they can't help me, I need to use live chat or call customer services so I'll do that when I get a chance. It's not a big deal but it's bugging me now!

[MI5]

What data settings are you using, ie which apn?