Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

Pay Monthly

Reply
Level 1: Joiner
Posts: 2
Registered: ‎01-10-2018

Voicemail From Talk Talk

Hi all,

 

I just got a notification saying I had a new Voicemail, so I call 901 and without going to the normal menu, it just goes into a messege apparently from Talktalk saying my account is getting cut off. It acts like a menu rather than a messege (i.e. not always the same depending on what you try and do) so I really don't how to delete it.

 

Anyway else had this or know how to get rid of it?

 

Cheers!

Highlighted
Posts: 88,206
Topics: 532
Solutions: 11,382
Registered: ‎04-04-2012

Re: Voicemail From Talk Talk

I guess it will expire by itself after a set time but in normal circumstances, calling yourself from another phone and leaving a message should fix the issue when you listen to and delete the new one.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Community Manager
Posts: 5,721
Registered: ‎23-07-2014

Re: Voicemail From Talk Talk

Hi @CW_Iron, let us know how you're getting on with this and if you've noticed any improvement since you last posted? Smiley Happy

Access for You: Registration - Find out how to register for our Access for You service.
iPhone 11 megathread! - Find out the latest info on the i Phone 11!
Priority gig tickets calendar - Check out the latest tickets available on Priority!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? Smiley Happy
signature

Level 1: Joiner
Posts: 2
Registered: ‎01-10-2018

Re: Voicemail From Talk Talk

Sadly not , even when I left another voicemail from another number, it still went to the weird voicemail without going to the menu.

 

Now I've somehow been had call baring activated. Called O2 and they've apparently unbared my phone so will see what happens when I make outgoing calls again.

Posts: 88,206
Topics: 532
Solutions: 11,382
Registered: ‎04-04-2012

Re: Voicemail From Talk Talk

Maybe @Marjo can investigate this for you?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Community Manager
Posts: 5,721
Registered: ‎23-07-2014

Re: Voicemail From Talk Talk

Cheers for the tag @MI5@CW_Iron Let us know how it goes now and if you still need help with the voicemail issue, happy to check on our end if we can find more info for you! thumbsup 

Access for You: Registration - Find out how to register for our Access for You service.
iPhone 11 megathread! - Find out the latest info on the i Phone 11!
Priority gig tickets calendar - Check out the latest tickets available on Priority!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? Smiley Happy
signature