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Voicemail 901

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nick_89
Level 1: Joiner
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on ‎02-12-2019 12:11

on ‎02-12-2019 12:11

Is there a way of stopping Visual Voicemail like there is on EE? I don’t like it and would rather dial into 901 to listen to messages which is much clearer.

Also how come you can no longer choose how voicemail notifies you of new messages. There used to be a cassette symbol,text notification and alert and deliver. These options have gone from the mailbox settings menu.
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MI5
Level 94: Supreme
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on ‎02-12-2019 12:23

on ‎02-12-2019 12:23

@nick_89 

The only way I know of is to call customer service and ask them to change your data bolt on to standard data. This will stop VVM from working and you will revert to having to dial 901 to retrieve messages.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 152167 Posts
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Registered:

on ‎02-12-2019 12:23

on ‎02-12-2019 12:23

@nick_89 

The only way I know of is to call customer service and ask them to change your data bolt on to standard data. This will stop VVM from working and you will revert to having to dial 901 to retrieve messages.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Martin-O2
Former Staff
In response to MI5
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on ‎04-12-2019 17:48

on ‎04-12-2019 17:48

Hey @nick_89 did you have any luck with getting visual voicemail disabled? 

→ COVID-19 support - Help and support from O2 during the lockdown
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→ Have a query about your account? login to My O2 for help


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