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Level 1: Joiner
Posts: 4
Registered: ‎14-10-2019
Accepted Solution

Voicemail 901

Is there a way of stopping Visual Voicemail like there is on EE? I don’t like it and would rather dial into 901 to listen to messages which is much clearer.

Also how come you can no longer choose how voicemail notifies you of new messages. There used to be a cassette symbol,text notification and alert and deliver. These options have gone from the mailbox settings menu.
Posts: 93,840
Topics: 541
Solutions: 11,996
Registered: ‎04-04-2012

Re: Voicemail 901


The only way I know of is to call customer service and ask them to change your data bolt on to standard data. This will stop VVM from working and you will revert to having to dial 901 to retrieve messages.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Community Manager
Posts: 6,610
Registered: ‎18-02-2016

Re: Voicemail 901

Hey @nick_89 did you have any luck with getting visual voicemail disabled? 

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