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Voicemai

Mufckaz
Level 1: Joiner
  • 1 Posts
  • 1 Topics
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My visual voicemails have disappeared after I upgraded my sim only package
Message 1 of 3
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jonsie
Level 94: Supreme
  • 95332 Posts
  • 611 Topics
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It ounds like the data bolt on has changed

If an iphone you need idata enabling

You need to call O2.

All numbers are in this guide

You can use Skype from your PC to call the free numbers if you have no phone available

Guide: Coronavirus Community Help and Support 

Advice from an O2 Guru regarding a way to get through:

When you call, you will be asked for the reason you are calling,

Stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.

8am is the best time to call

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jonsie
Level 94: Supreme
  • 95332 Posts
  • 611 Topics
  • 7135 Solutions
Registered:

It ounds like the data bolt on has changed

If an iphone you need idata enabling

You need to call O2.

All numbers are in this guide

You can use Skype from your PC to call the free numbers if you have no phone available

Guide: Coronavirus Community Help and Support 

Advice from an O2 Guru regarding a way to get through:

When you call, you will be asked for the reason you are calling,

Stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.

8am is the best time to call

Message 2 of 3
405 Views

Cleoriff
Level 94: Supreme
  • 127162 Posts
  • 834 Topics
  • 7584 Solutions
Registered:

Hi @Mufckaz 

You  need iData and the only way is to call Guide: Coronavirus Community Help and Support 

Veritas Numquam Perit

Girl in a jacket
Message 3 of 3
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