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Voice mail does not work in New Delhi
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on 01-03-2019 05:52
Voice mail does not work in New Delhi. I can't call it using either 901 or +44901. It either does not connect at all or goes to an indian voice saying the network is too busy! This has been for a week now. It totally sucks! The help page gives a number to call to access voicemail from a landline - +441244757236 - but this number is dead and does not ring.
My phone has reception as I keep getting texts to say I have lots of voicemails!
How the heck can I get my voicemails?
Re: Voice mail does not work in New Delhi
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on 01-03-2019 06:20
@Letmein try the help here https://community.o2.co.uk/t5/How-to-Guides/All-you-need-to-know-about-O2-Voicemail-901/ba-p/547712
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)



Re: Voice mail does not work in New Delhi
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on 01-03-2019 06:53
That would be useful if it were possible to call the voicemail but it is not. When I switch pff my mobile and try to call it from a land line, I get the engaged tone.
Re: Voice mail does not work in New Delhi
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on 01-03-2019 07:01
My mum is in hospital, my phone keeps texting me to say loads of voice mails are coming through. I can't access my voicemails...wither on the mobile or through the land line voice mail access instructions provided and the phone has *beep!* all reception so I can;t make calls either. It sends texts to me to say I have voice mail...but when I try to make a call..it won't connect or I get an indian recorded message saying the network is too busy. It has been like this since Saturday and I am pretty hacked off.
The last 4 times I travelled, I had no phone reception and no data...and every time I called O2 when I got back to the UK they promised this was fixed. It still sucks and after being with 02 for many many years, I have had enough.
Leaving as soon as I get back to the UK, for a provider who can give me a phone that works when I travel on business...not too much to ask!
Re: Voice mail does not work in New Delhi
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on 01-03-2019 07:52
http://www.o2.co.uk/contactus
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)



Re: Voice mail does not work in New Delhi
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on 01-03-2019 15:30
@Letmein If you can't use your phone to call customer service you can call using any phone for free on +44800 032 1402