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Vodafone unlocked but no O2 signal

Anonymous
Not applicable

Hi all,

 

OK... have put my existing (working) PAYG O2 SIM card in my nos (sealed box) Vodafone iPhone 4s and successfully unlocked it via iTunes (Congratulations, your iPhone has been unlocked), waited a couple of hours only to find I've NO signal (phone is showing: ooooo O2-UK), 3G (internet) and everything else is working fine but unable to send or receive calls, messages etc. Have tried every conceivable reset and restore and If you can't make or receive calls on your iPhone - Apple Support ...all to no avail !

 

Anyone know how to resolve this ? 

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adamtemp64
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Well if the sim is ok in another phone and you see o2 uk and a signal I am not sure what is wrong . Did you follow the checkmend advice above ?

 

From your op what is "nos (sealed box) Vodafone iPhone 4" ?

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 11 of 36
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Anonymous
Not applicable

@adamtemp64

 

 

Here's the weird thing...

 

Yes... CheckMEND has 'advised' the phone is blocked, but Vodafone have 'confimed' it is NOT blocked !

 

"nos (sealed box) Vodafone iPhone 4s" means it's a new old stock iPhone 4s in a factory sealed box and originaly locked to Vodafone 

Message 12 of 36
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Anonymous
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@adamtemp64

 

Sorry, forgot to metion... that's the whole point, my phone is NOT blocked (according to Vodafone), it is unlocked (according to iTunes), SIM card works in my OTHER iPhone, I can see the carrier (O2-UK) on THIS iPhone and there are no network issues... but NO signal ! 

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Cleoriff
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@Anonymous  Where did you buy the phone from? (I know the question has been asked but not sure if I have missed the answer?) If Checkmend are saying the phone is barred then it looks as if you may have a problem..

Veritas Numquam Perit

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Anonymous
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@Cleoriff

 

As I've already mentioned, Vodafone has 'confirmed' the phone is NOT blocked and and iTunes has 'confimed' the phone is unlocked !

 

Correct me if I'm wrong... is barred the same as blocked ? 

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Cleoriff
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Barring a phone is when it has been reported lost or stolen and is put on a database for blacklisted phones

Usually so someone can claim off the insurance

Veritas Numquam Perit

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adamtemp64
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@Anonymous As @Cleoriff says where was it bought and it sounds like from checkmend it has previously been reported lost or stolen !

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 17 of 36
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Anonymous
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@Cleoriff

 

OK thanks... but what you've mentioned I've always know that as being 'blocked' !  

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adamtemp64
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2 types of block / lock 

a sim lock to a carrier or a network bar by imei on all networks  sounds like you have the latter 

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 19 of 36
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Anonymous
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@adamtemp64

 

OK... so what is the difference between a 'barred' phone and a 'blocked' phone ?

Message 20 of 36
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