Solved: Viewing past bills

Geoffers07 · ‎02-01-2020

I am trying to view previous bills for a phone that was on my account. The number was transferred to another provider last week. The number was removed from my account and I need to view November and December's bills for that number. Any ideas?

Thanks

MI5 · ‎02-01-2020

@Geoffers07

Try this Guide: How do I get to the 'Download Bill' page?

but if it doesn't work due to disconnection you'll have to call Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎02-01-2020

@Geoffers07

Try this Guide: How do I get to the 'Download Bill' page?

but if it doesn't work due to disconnection you'll have to call Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Marjo · ‎03-01-2020

Hi @Geoffers07 , let us know how you get on with this and if you need any additional advice!

O2

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