Solved: Viewing my bill

Toni · ‎13-01-2019

Hi, I am just looking for some advice. I recently finished my contract with o2 and took out a new contract in carphone warehouse, through the o2 network still. Does anyone know what I should use to access my billing info (Am I still meant to use the o2 app or should Carphone warehouse have their own?) such as - how much data I have left, my monthly bill cost etc.

Thanks.

MI5 · ‎13-01-2019

@Toni you should still use your MyO2 app or website http://www.o2.co.uk/myo2

If it was an upgrade you use the same login details but if you took a new contract, call customer services on 202 for your new login details.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎13-01-2019

@Toni you should still use your MyO2 app or website http://www.o2.co.uk/myo2

If it was an upgrade you use the same login details but if you took a new contract, call customer services on 202 for your new login details.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Marjo · ‎14-01-2019

Hi @Toni, hope you had a lovely weekend. There's some good info above from @MI5. Let us know if you need any additional help or if you're all good?

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