Solved: Re: View balances

Fzb · ‎16-02-2022

I am new to my pay monthly son and have just got my number swappers over . How we I can not view my data usages for my new contract. The 21202 number does not work for me and to call 4444 it says call failed, also the my02 app shows me balance of 0 and asks me to renew my balance . Is there another option I can use

MI5 · ‎16-02-2022

@Fzb

You need to top up to activate your sim

Guide How to Top Up (PAYG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎16-02-2022

@Fzb

You need to top up to activate your sim

Guide How to Top Up (PAYG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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