View and print older bills

[Anonymous]

HI, I'm on the O2 web site and logged in, trying to view and print latest bill.  Also trying to view and print historic older bills.  An 'error' page comes up: 'DASH_ERR04: The account number in the target address is invalid.'

Is there anything I can do to clear this error and get to viewing and printing my bills?

[MI5]

Site goes down for maintenance at this time most nights.
Try again later mate.

[Cleoriff · Accepted solution]

Usually goes down after midnight and is fine for me currently ...

Have a look at this help thread...with pictures

https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Navigating-to-download-bill-screen/m-p/962317#M...

Mine currently showing last 18 months bills

[jonsie]

If you are still having issues this morning, it's worth clearing browser cache and cookies or trying a different browser. There have been issues with Microsoft Edge.

[Lania]

Can I have my itemised bills from December last year

[jonsie]

You can download it yourself here @Lania 

https://community.o2.co.uk/t5/Pay-Monthly/Navigating-to-download-bill-screen/m-p/962317#M111155

or call customer service

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