on 13-05-2022 20:25
Hi all my daughter was a victim of an online predator and the police have had to take her phone. I can afford to buy her a new one. Are there any ways to have this replaced. Is it covered under insurance ? She is devastated by the whole situation and traumatised as it is. But needs her phone for school etc
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on 13-05-2022 21:51
O2 have a team dedicated to dealing with these kinds of issues.
If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.
on 13-05-2022 20:56
on 13-05-2022 20:56
This is one instance I am afraid that insurance doesn't cover, as it is subject to a criminal investigation.
It might be worth looking at the likes of CEX, Handtec or Reboxed and buying a refurbished phone.
on 13-05-2022 21:51
O2 have a team dedicated to dealing with these kinds of issues.
If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.