Very poor 3G in Sheffield

[Anonymous]

Topic.

Internet on 3G on my Galaxy S3 doesn't work at all most of the time, and until I get Wi-Fi sorted at home (my Brother's coming up from London in a few weeks) I need to be able to get online to download tracks from Amazon and app updates.

Can anyone help? Like I said I have an S3 and am not due upgrade till some time next year, so I cannot use 4G.

[MI5]

Use free wifi in McDonalds or any of the other places wifi is available.....(O2 shops, starbucks, debenhams, john lewis, asda, tesco etc.....)

[Anonymous]

Hi Richard,

Service Checker shows ;

Live results for Sheffield, Sheffield

• 

  Sorry we're currently investigating reports that a phone mast in this area isn't working.

  This means you might experience problems making calls, using the internet, or sending / receiving emails in this area.

  Updated 11:00 (refreshed hourly). Recent faults might not show yet.

• 

  Normal coverage for Voice, text and email (2G)

  Making calls, sending texts, using email on your phone.

  Good indoors and outdoors.
• 

  Normal coverage for Mobile internet and voice (3G)

  Fast networking. For smartphones, dongles and tablets.

  Good indoors and outdoors. Good for mobile broadband.
• 

  Normal coverage for Mobile Internet (4G)

  Seamless connectivity and mobile internet.

  Good indoors and outdoors. Good for mobile broadband.

• Short of visiting you to set up your wifi I cant see anything else that can be done right now whilst your at home.

  Ask a neighbour if they would let you piggy back on to their home wifi.

[MI5]

There are 80 free o2 hotspots within 10 miles of Sheffield.

Hotspot Finder

[Anonymous]

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@Anonymous wrote:

Hi Richard,

Service Checker shows ;

Live results for Sheffield, Sheffield

• 

  Sorry we're currently investigating reports that a phone mast in this area isn't working.

  This means you might experience problems making calls, using the internet, or sending / receiving emails in this area.

  Updated 11:00 (refreshed hourly). Recent faults might not show yet.

• 

  Normal coverage for Voice, text and email (2G)

  Making calls, sending texts, using email on your phone.

  Good indoors and outdoors.
• 

  Normal coverage for Mobile internet and voice (3G)

  Fast networking. For smartphones, dongles and tablets.

  Good indoors and outdoors. Good for mobile broadband.
• 

  Normal coverage for Mobile Internet (4G)

  Seamless connectivity and mobile internet.

  Good indoors and outdoors. Good for mobile broadband.

• Short of visiting you to set up your wifi I cant see anything else that can be done right now whilst your at home.

  Ask a neighbour if they would let you piggy back on to their home wifi.

---

None of my Neighbours have Wi Fi or even know what it is, they are severely disabled.

[Anonymous]

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@Anonymous wrote:

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None of my Neighbours have Wi Fi or even know what it is, they are severely disabled.

---

Ok Richard , just a thought.

[Bambino]

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@MI5 wrote:

There are 80 free o2 hotspots within 10 miles of Sheffield.

Hotspot Finder

---

If he can't manage to get his home WiFi working it's highly unlikely that he'd be able to manage to work out how to connect to a hotspot. I'm sure if he asked someone they'd be only too happy to help.

We've been through this before with him trying to explain how to put the password in from his router. He says he can't find the password. Why he doesn't call Plusnet Customer Service and ask them to talk him through it is a mystery.

[adamtemp64 · Accepted solution]

it is free to call plusnet from a landline or included in mobile mins as an 0345 number is also available

• 0800 432 0200 free from a landline
• 0345 140 0200 included in tariff minuites on a mobile

[MI5]

All true guys.... I don't know why we bother repeating ourselves...... 😞

[Anonymous]

Because we have an impulse to help.