on 15-11-2018 13:29
on 15-11-2018 13:40
Where are you seeing these issues etc what tariff and Data Bolt on do you have
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services
15-11-2018 13:44 - edited 15-11-2018 13:45
on 15-11-2018 13:49
Have you checked through this community guide?
Hope it's sorted soon and welcome to the forum
on 15-11-2018 15:12
15-11-2018 16:12 - edited 15-11-2018 16:16
As indicated by @adamtemp64, it sounds like you have the wrong data bolt on. Call 202 to have it checked. Change your APN to mobile.o2.co.uk to see if that improves the data connection.
on 15-11-2018 16:13
Check the postcodes where you are having issues here https://status.o2.co.uk/ to see if there is a 4g signal available or if there are any issues.
Also try switching to 3g to see if your speeds improve.
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)