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Vat

Paulhayman
Level 1: Joiner
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I believe o2 are charging me more than the legal amount of vat on my service also spoke to them in the week about a service that was billing me for nothing and I was told I'd get the charges back I am still owed £1.67 makes a difference once vat is added
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adamtemp64
Level 66: Unequalled
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If you were billed for a 3rd party service look here https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s...

 

but vat is nothing o2 can vary etc so if you explain what the charge was for we can advise best way to resolve it !!! 

 

 

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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MI5
Level 94: Supreme
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@Paulhayman 

This isn't O2 and we can't help with accounts and bills, sorry.

Please chase up CS directly http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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adamtemp64
Level 66: Unequalled
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Registered:

If you were billed for a 3rd party service look here https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s...

 

but vat is nothing o2 can vary etc so if you explain what the charge was for we can advise best way to resolve it !!! 

 

 

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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jonsie
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EmilieT
Former Staff
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Hi @Paulhayman, did you find out more about those charges since you last posted? There are some good suggestions above as to what they might be and how to proceed, please take a look and let us know if you have any other questions slight_smile

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