on 25-11-2018 16:10
Solved! Go to Solution.
on 25-11-2018 17:15
on 25-11-2018 17:15
If you were billed for a 3rd party service look here https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s...
but vat is nothing o2 can vary etc so if you explain what the charge was for we can advise best way to resolve it !!!
on 25-11-2018 16:13
This isn't O2 and we can't help with accounts and bills, sorry.
Please chase up CS directly http://www.o2.co.uk/contactus
on 25-11-2018 17:15
on 25-11-2018 17:15
If you were billed for a 3rd party service look here https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s...
but vat is nothing o2 can vary etc so if you explain what the charge was for we can advise best way to resolve it !!!
on 25-11-2018 19:23
on 25-11-2018 19:23
Sounds like a subscription service so also look here
on 26-11-2018 10:39
Hi @Paulhayman, did you find out more about those charges since you last posted? There are some good suggestions above as to what they might be and how to proceed, please take a look and let us know if you have any other questions
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