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Anonymous
Posts: 0

VAT?

So I signed up for an upgrade contract which I was told was £31 per month, plus £5 for 500mb data, making it £37 per month contract. However no mention of VAT was mentioned and i've just received my latest bill and its £40!!! I did not sign up for a £40 per month contract, I was told I would be paying £37 per month!
What the hell?
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Registered: ‎25-10-2010

Re: VAT?

Look closely at your bill and see what the dates are. Chances are that you've just signed up and its a pro-rata bill. In other words, you are paying for a small time between signing the contract and the billing date. You will then pay a month in advance so what you should be looking for is an amount of about £3 excluding VAT.
If its an upgrade then you might also be looking at charged calls between allowances which makes up the £3 or so.
Posts: 16,437
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Registered: ‎13-08-2008

Re: VAT?

vat is always included on consumer tariffs only business customers have tariffs quoted without vat.
I thought that data was £6 for 500mb on consumer tariffs http://www.o2.co.uk/tariffs/paymonthly as your £37 quote above confirms not £5 as you quoted.
The £3 could be anything not included like 0845 0800 premium rate textsetc or a pro rata ammount during your upgrade
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Anonymous
Posts: 0

Re: VAT?

same problem i've signed up for a £46 contract and now being charged £76 nearly £20 VAT none of what I wanted is being charged correctly as i wanted £10 internet and its costing me £15 whats up with that?
Posts: 16,437
Topics: 296
Kudos: 1,856
Ideas: 6
Solutions: 1,316
Registered: ‎13-08-2008

Re: VAT?

ring o2 and query the chargse are you a business customer or a consumer tariff ?
iPhone 11 Pro 256gb on unlimited data
iPad Pro 11” 2018 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Anonymous
Posts: 0

Re: VAT?

consumer
Posts: 16,437
Topics: 296
Kudos: 1,856
Ideas: 6
Solutions: 1,316
Registered: ‎13-08-2008

Re: VAT?

then vat is in the tariff and data bolton you must have extra charges ring o2
iPhone 11 Pro 256gb on unlimited data
iPad Pro 11” 2018 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services