VAT not included???

[Baliinda]

I recently switched to O2 for the offer of 40GB per month 24 month contract Apple iPhone 11 for £26 per month (inc. VAT) but notice on my first bill VAT is on top? Feel like I’ve been totally mis sold... over the course of 24 months this will add up to an additional £96 which I did not sign up for!!

[jonsie]

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@jonsie wrote:

As I stated, your first bill is higher due to it being pro rata

Next bill will be £2 unless you have any out of allowance charges

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Above should have of course been £26

Too late to edit