on 08-11-2020 19:38
Hi,
I'm trying for ages to get a VAT Invoice to print out.
It's almost impossible to get a discreet contact to O2, I'm going in circles.
Why is it so difficult to get a VAT Invoice from O2?
You are legally bound to provide one not only if asked.
Where Can I get my VAT Invoice?
regards,
Johann
on 08-11-2020 19:42
You'll need to call customer service.
Numbers here Guide: Coronavirus Community Help and Support
Or advice from an O2 Guru regarding a way to get through:
If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.