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VAT Invoice

John1953
Level 1: Joiner
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Good afternoon 

 

How do I get a VAT invoice? 

When I bring up the invoice to print, it says  ‘This is not a VAT invoice’

 

Thank you

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pgn
Level 74: Whizz kid
  • 35218 Posts
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Good question - and not easy to get O2 to turn this on in your MyO2 as a non-Business customer with a Personal Contract Phone these days - but you can try (means a call to O2 to enable Vat invoices on your MyO2 account).  All invoices from the day it is enabled on your account will be available as a normal invoice, as you describe, or as a "VAT Invoice" in the "VAT" section of your MyO2 Download and Print Bills page:

pgn_0-1653752015198.png

Good luck!

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pgn
Level 74: Whizz kid
  • 35218 Posts
  • 224 Topics
  • 1558 Solutions
Registered:

Good question - and not easy to get O2 to turn this on in your MyO2 as a non-Business customer with a Personal Contract Phone these days - but you can try (means a call to O2 to enable Vat invoices on your MyO2 account).  All invoices from the day it is enabled on your account will be available as a normal invoice, as you describe, or as a "VAT Invoice" in the "VAT" section of your MyO2 Download and Print Bills page:

pgn_0-1653752015198.png

Good luck!

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