Uswitch link

[Chuck]

I followed the uswitch link to purchase a monthly contract offer and received an order number from o2 however. its been almost 10 days now and customer service says it's still doing credit check? for this long? now whenever i call they just hang up please just let me know if you are giving me the contract or not you already have my bank and card details this is so frustrating . 

[MI5]

@Chuck 

You need to contact O2.
All numbers are in this guide Guide: Coronavirus Community Help and Support 

Or 202 from your O2 mobile.
Advice from an O2 Guru to get through:
When you call 202, you will be asked for the reason you are calling.
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
You can also try saying "Upgrade" or "Fraud" to be connected to an advisor.

[madasaf1sh]

@Chuck

It can take up to 7 Business days (Monday to Friday) for them to come back to you. if you are over that then follow the advise from @MI5

The none o2 customer number is 0844 809 0202