Using phone in Turkey

[Davezrx1100]

l am finding it a bit tricky to get the info I need on line, how to I get a roaming package for a holiday in Turkey.

I would prefer to have the use of phone without worrying about charges.

Looking for the easiest way to purchase this.

Thanks

Dave

[Bambino]

@Davezrx1100 O2 doesn't have a roaming agreement with Turkey. 

Using your phone abroad | Pay Monthly | Help & Support | O2

Your best option would be to get a local Pay & Go sim or use WhatsApp over WiFi for calls and texts back to the UK.

You can discuss your options with O2 through social media:

Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

[Davezrx1100]

Hi, thanks for info, I see the sense in using WhatsApp for messages and calls to family and friends via the hotel WiFi.

What I was worried about given the present situation is the possible need to contact insurers say, and the time you could spend on phone.

I now see that o2 offer a bolt on for £4.99 a day, which if only kicks in if u use data, make a call etc.

That seems like a good option for Turkey and wondered if there was anything to be aware of before purchasing?

Dave

[Bambino]

@Davezrx1100 You can double check with O2 using the social media apps in the link above. I think you're more likely to get a response doing that rather than trying to call customer service.

[Cleoriff · Accepted solution]

@Davezrx1100 

You need O2 Travel for Turkey if you are on Pay Monthly. Not available for PAYG. It costs you £4.99 for the days you use it. On the other days, follow @Bambino's advice and use Wifi, from hotels or internet cafes Make sure you activate O2 Travel (it's free) before you leave the UK.

https://www.o2.co.uk/shop/international/using-phone-abroad