Solved: Using phone in Tenerife

Anonymous · ‎12-02-2018

We have just arrived in Tenerife yesterday and I have not received any text about charges or that it is part of my contract as I did when visiting Rome. Can I use my 3G?

MI5 · ‎12-02-2018

Yes, you can use your phone the same as at home.
Just stay within your allowances.
https://www.o2.co.uk/help/pay-monthly/roaming-in-europe

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎12-02-2018

Yes, you can use your phone the same as at home.
Just stay within your allowances.
https://www.o2.co.uk/help/pay-monthly/roaming-in-europe

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎12-02-2018

The text may or may not come in later @Anonymous They are not always immediate. Yes use 3G. O2 have limited 4G roaming agreements with other countries abroad except Germany

Veritas Numquam Perit

Anonymous · ‎12-02-2018

Thank you so much for your quick responses.

MI5 · ‎12-02-2018

A pleasure

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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