on 17-08-2018 04:39
Solved! Go to Solution.
on 23-08-2018 15:08
on 23-08-2018 15:08
Hi everyone,
I've had an update on this one which has been posted here. Any new updates will be posted there so please keep an eye on that thread for further news.
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17-08-2018 06:03 - edited 17-08-2018 06:08
17-08-2018 06:03 - edited 17-08-2018 06:08
Hi @Nicey83
You are the 2nd person this week to complain about data problems in the US even though you have Travel Inclusive.
You have to persevere with CS I'm afraid. Remind them there is NO data cap with Travel Inclusive
"You’ll get a daily allowance of 120 minutes and 120 texts, and data, when you roam in our O2 Travel Inclusive Zone. There’s no cap on data, but we’ll manage traffic and may need to slow down speeds depending on usage, and all allowances are subject to our Fair Usage policy. Calls and texts to premium rate numbers and other special numbers are not included."
https://www.o2.co.uk/international/travel-inclusive-zone
For info the Fair usage policy is here https://www.o2.co.uk/termsandconditions/mobile/o2-consumer-fair-usage-policy
Veritas Numquam Perit
on 17-08-2018 06:38
on 17-08-2018 06:38
on 17-08-2018 06:44
on 17-08-2018 06:44
Since my response, this has now become the THIRD person this week in the US with this problem!!
Obviously happening to many more who have not posted on the forum. What a disaster O2 Travel Inclusive is turning out to be!!
Veritas Numquam Perit
on 17-08-2018 07:50
on 17-08-2018 07:50
What network is everyone trying to roam on in the USA, and where abouts in the US are you?
Has anyone tried switching networks to At&T or T-Mobile??
on 17-08-2018 08:46
on 17-08-2018 09:03
on 17-08-2018 09:03
on 17-08-2018 09:08
on 17-08-2018 14:41
on 17-08-2018 14:41
on 17-08-2018 15:16
on 17-08-2018 15:16