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Level 1: Joiner
Posts: 1
Registered: ‎26-08-2018
Accepted Solution

Using my phone in Australia

Hi. I am going to Australia next week and am totally confused over Travel inclusive. Two 02 stores have told me that local calls within Australia are Not Inc!used and would be charged as if I was phoning Oz from. The UK. Two online chat operators have told me that provided I don't go over the,120 mins daily allowance local calls are included. Help please.

Posts: 88,106
Topics: 532
Solutions: 11,335
Registered: ‎04-04-2012

Re: Using my phone in Australia

Assuming you have travel inclusive on your tariff the official o2 help is here https://www.o2.co.uk/international/travel-inclusive-zone
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Posts: 72,599
Topics: 684
Registered: ‎14-01-2013

Re: Using my phone in Australia

Hi @Janey

As I understand it, all calls whether local or not, are included in the Travel Inclusive package

As long as you don't exceed 120 minutes a day

More info here https://community.o2.co.uk/t5/How-to-Guides/O2-Contract-with-O2-Travel-Inclusive-75-Free-Countries-a...

and here https://www.o2.co.uk/international/travel-inclusive-zone

*The Game Is On*


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Community Manager
Posts: 5,293
Registered: ‎18-04-2018

Re: Using my phone in Australia

Hi @Janey, how are you getting on with this? Did the replies above help you understand your options better?

 

Enjoy your time in Australia! sun

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