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Using my phone abroad, nothing happening

Mussy1
Level 1: Joiner
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I'm unable to use my phone abroad only when connecting to the Wi-Fi, data roaming is on checked network status 

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MI5
Level 94: Supreme
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@Mussy1 

Try these tips.

Manually search for a different network.

Reboot phone a few times. 

Switch to 3g only. 

If using iPhone, change the apn to mobile.o2.co.uk

Finally contact O2 to check for any roaming bars on the account.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Message 2 of 2
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1 REPLY 1

MI5
Level 94: Supreme
  • 151894 Posts
  • 650 Topics
  • 28848 Solutions
Registered:

@Mussy1 

Try these tips.

Manually search for a different network.

Reboot phone a few times. 

Switch to 3g only. 

If using iPhone, change the apn to mobile.o2.co.uk

Finally contact O2 to check for any roaming bars on the account.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
397 Views