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Using Phone abroad special tariff

Anonymous
Not applicable
I see on my latest account that it states I bought six days of usage abroad. I am not aware that I gave any such instruction. Can you clarify how this bill comes to be on my account? Thank you.
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MI5
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O2 travel is included on your account and the cost is £1.66 per day plus VAT (£1.99 total) and includes unlimited data and calls from your UK allowance (50p per call connection charge)
https://www.o2.co.uk/shop/international/using-phone-in-europe
http://www.o2.co.uk/termsandconditions/mobile/o2travel-paymonthly-terms-and-conditions
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Bambino
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Did you go abroad? Did you use your phone?

I DO NOT WORK FOR O2



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MI5
Level 94: Supreme
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O2 travel is included on your account and the cost is £1.66 per day plus VAT (£1.99 total) and includes unlimited data and calls from your UK allowance (50p per call connection charge)
https://www.o2.co.uk/shop/international/using-phone-in-europe
http://www.o2.co.uk/termsandconditions/mobile/o2travel-paymonthly-terms-and-conditions
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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Hello edc and Welcome to the community forum.

We are all customers here so your best speaking with Customer Services or online Live Chat for clarification.

http://www.o2.co.uk/contactus

Hope all goes ok. 😄
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Cleoriff
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And no-one yet knows whther the OP went abroad at all...? slight_frown

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MI5
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@Cleoriff wrote:

And no-one yet knows whther the OP went abroad at all...? slight_frown


So he says "it states I bought six days of usage abroad"

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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@MI5 wrote:

@Cleoriff wrote:

And no-one yet knows whther the OP went abroad at all...? slight_frown


So he says "it states I bought six days of usage abroad"


I know. I read that. However he doesn't state he went abroad....He just says that is what his bill said

I think bambino queried that earlier in the thread? ...

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MI5
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It's entirely down to how you read it and I was just playing Devil's Advocate wink
Hopefully edc will let us know if we've helped or not slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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@MI5 wrote:
It's entirely down to how you read it and I was just playing Devil's Advocate wink
Hopefully edc will let us know if we've helped or not slight_smile

Indeed....

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Bambino
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I suspect that whatever query the OP had was answered by your first post, MI5, which is possibly why he never came back to the thread. His first post was a little vague, which is why I asked what I asked.

I DO NOT WORK FOR O2



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