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Used minutes

Tracy65
Level 1: Joiner
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How come you get a text to say your data has nearly all gone but not your minutes! Why can't o2 put a counter on your minutes so you can keep a check?
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Cleoriff
Level 94: Supreme
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Hi @Tracy65 You can check your usage in My O2 http://www.o2.co.uk/myo2

However the update on the mins isn't instant and can take up to 12 hours but it can be monitored via this route

Or you can add a bolt on https://www.o2.co.uk/help/pay-as-you-go/bolt-ons

Veritas Numquam Perit

Girl in a jacket

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Tracy65
Level 1: Joiner
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Obviously gone over without realising, always been under my minutes, way over this bill, is there any thing I can do on my phone to alert me? Thinking of going back to pay as you go 🤔
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Anonymous
Not applicable

Hi @Tracy65. You can check your allowances inyour myo2 

 

[link edited] 

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Cleoriff
Level 94: Supreme
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Hi @Tracy65 You can check your usage in My O2 http://www.o2.co.uk/myo2

However the update on the mins isn't instant and can take up to 12 hours but it can be monitored via this route

Or you can add a bolt on https://www.o2.co.uk/help/pay-as-you-go/bolt-ons

Veritas Numquam Perit

Girl in a jacket
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MI5
Level 94: Supreme
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Or switch to a tariff with unlimited mins.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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MercedesS
Former Staff
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Hello @Tracy65,

We are really happy to see you back! 

Please let us know if there’s anything else we can do for you thumbsup

 

Thanks @Cleoriff, @Anonymous and @MI5 for the help and advice heart

Get involved! If a post answers your question, please mark it as an "Accepted Solution”.If you are new to the community, please read How to use the community
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