Used data

[Vickied]

How can I see what data I’ve used in current month. I seem to have used nearly all my allowance. This never happens. I’ve been in bed 2 months now recovering from covid virus & always on WiFi. I didn’t use any data at all last month. Any ideas how I can check please.

[Cleoriff]

Hi @Vickied 

Check in My O2.

Guide: My O2 App 

Guide: How-to guide for My O2 

[MI5]

@Vickied 

If you look under data usage in your phone settings, it will tell you what apps have used data and how much.

Your wifi can drop out or phone can become disconnected and unless you have mobile data turned off, the phone will default to using data rather than a poor wifi connection.

[Vickied]

Thank you for the guide. My billing date was 20th May. I’m getting Total usage for the months up to 20thApril. Only Total of how much I’ve used - nearly all of allowance- since 20th May. It’s only 24th. Last months usage was 75mb. I’m still in the same bed. !! Not been well enough to leave it. Can I find out how allowance has been used up ?

[Vickied]

Thank you. That’s helpful. I know WiFi can drop out. That’s how I get a small amount of usage. Last month 75mb . But never expected the whole month in 4 days. Didn’t know I could check data on phone itself. I will give it a try. Will also turn off mobile data. Never had to worry about it before.
Thank you fir your suggestions

[MI5]

Welcome

[Cleoriff]

No problem @Vickied