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Urgent!!! Updated tariff now no signal on sim since

Nev23-
Level 1: Joiner
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on ‎13-01-2022 11:40

on ‎13-01-2022 11:40

I have no way to context yous as I have no service. I need service as I am going away this weekend on a trip. This has happened straight after yous updated my tariff I’ve messaged yous on Facebook aswell. Please try sort this ASAP

Thanks 

Niamh 

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MI5
Level 94: Supreme
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on ‎13-01-2022 12:09

on ‎13-01-2022 12:09

@Nev23- 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you can also message O2 on Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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