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Upgrading

Angela01
Level 1: Joiner
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I've seen a deal on Uswitch for an iPhone 12 64gb on 24mth term £20 up front and £30 per month with 20gb data 

There are three of us on O2 billing and we all want to upgrade to it.

I can't find the deal direct on O2 , I've tried to ring on 202 but can't get past the security question answer (I have forgotten the answer) 

Any ideas how to go about it and if I order on Uswitch when do I cancel my current bill?

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madasaf1sh
Level 78: King of Kings
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@Angela01 

 

The deal wont be via o2 direct and you will need to do it all via uSwitch, and get new contracts, and then contact o2 and either move your old new to the new contracts or cancel and pay any device plan or airtime outstanding. 


Bare in mind uSwitch only offer standard contracts and not Refresh, and you will be credit checked by o2 for 3 new lines.

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 78: King of Kings
  • 12040 Posts
  • 69 Topics
  • 3222 Solutions
Registered:

@Angela01 

 

The deal wont be via o2 direct and you will need to do it all via uSwitch, and get new contracts, and then contact o2 and either move your old new to the new contracts or cancel and pay any device plan or airtime outstanding. 


Bare in mind uSwitch only offer standard contracts and not Refresh, and you will be credit checked by o2 for 3 new lines.

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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Angela01
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Thank you for your help.

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