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Level 1: Joiner
Posts: 1
Registered: ‎19-01-2021
Accepted Solution

Upgrading

If I was to upgrade my contract today, would I be charged for the new contract today? Or would it continue on till the 2nd Feb when it's due with additions?
Level 3: Thinker
Posts: 114
Registered: ‎25-01-2020

Re: Upgrading

[ Edited ]

From past experience, it will change from when the new device is despatched... so your next bill for the airtime will be slightly higher as it will have say for example 2 weeks of the extra on the upgraded contract (pro rata) and then your month in advance.

 

Posts: 117,686
Topics: 576
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Registered: ‎04-04-2012

Re: Upgrading

@Suzi2 

Your billing date always remains the same and will be adjusted to take into account any price difference between your old contract and the upgrade.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)